Warranty

Warranty Coverage: We offer a warranty period of six (6) months from the date of purchase. During this time, we will repair or replace, at our discretion, any defects in materials or workmanship under normal use conditions, free of charge.


Warranty Card Submission: To activate the warranty coverage, the customer must fill out the enclosed warranty card completely and accurately. The filled-out warranty card must be sent via email to demonscissorsuk@gmail.com within 14 days from the date of purchase. Failure to submit the warranty card within the specified time frame may result in the warranty being voided.

 

Proof of Purchase: The customer must retain the original proof of purchase (receipt or invoice) for the product, as it may be required for warranty service. We recommend keeping a copy of the proof of purchase in a safe and accessible place.

 

Warranty Service: In the event that a defect arises during the warranty period, the customer must contact us by email at demonscissorsuk@gmail.com. We will guide you through the warranty service process, which may involve troubleshooting steps, return of the product, or other necessary actions. The customer is responsible for shipping costs associated with returning the product to us.

 

Exclusions: This warranty does not cover:

    • Damage caused by misuse, accident, or unauthorized modification of the product.
    • Normal wear and tear, including but not limited to scratches, dents, or cosmetic damage.
    • Damage resulting from failure to follow the product instructions or improper maintenance.
    • Any damage caused by transportation, improper storage, or environmental conditions.
    • Limitation of Liability: Our liability under this warranty is limited solely to the repair or replacement of the defective product. We shall not be liable for any indirect, consequential, or incidental damages arising out of the use or inability to use the product.

     

    Please carefully read and understand the terms and conditions of this warranty document. By submitting the warranty card and retaining the proof of purchase, you agree to abide by the terms and conditions outlined herein.

     

    If you have any questions or require further assistance, please do not hesitate to contact us at demonscissorsuk@gmail.com. We are here to assist you.

     

    Thank you for choosing our product!

    Sincerely,

    DEMON SCISSORS